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Microphone Not Working

If you are experiencing an issue with your microphone during class or live conferences, try the following troubleshooting steps before contacting technical support:

  1. Make sure your volume is turned up.
  2. Clear your browsing data.
  3. Restart the computer.
  4. Grant access to your microphone by clicking “Allow” when prompted. See Figure 1 below.
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Figure 1 – Allow Microphone      

5. If you are using headphones, make sure you have headphones selected under Input settings. See Figure 2 below.

Figure 2 – Chromebook Audio Settings

If this did not resolve your request, Chat With Us or Submit A Ticket.