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If you are experiencing an issue with your microphone during class or live conferences, try the following troubleshooting steps before contacting technical support:
- Make sure your volume is turned up.
- Clear your browsing data.
- Restart the computer.
- Grant access to your microphone by clicking “Allow” when prompted. See Figure 1 below.
5. If you are using headphones, make sure you have headphones selected under Input settings. See Figure 2 below.
If this did not resolve your request, Chat With Us or Submit A Ticket.